Thursday 28 June 2012

Bin disaster area


Bin disaster area
Originally uploaded by MrsEds

Via Flickr:
An apocalyptic scene of bin chaos. Some very intense council engagement needed here.

I reported this one by using Fix My Street rather than the council site simply because I wanted to attach a photo to emphasize the sheer scale of the mess. The Haringey Council site is pretty efficient but the inability to attach photos is a source of frustration.

The reply to the FMS request from LBH included a slightly naggy paragraph about using the councils own site rather than FMS. Fair enough but build an app/site that enables pictures and the ability to add feedback and I will always use it on my smartphone.

Haringey's forays into using LoveCleanStreets seem to have been low key. Not sure if they continue to support it but it at least has an app for smart phones and the ability to add pictures. Personally I didn't like it as I thought it was slower than both the council's own site and FMS.

Reporting should be a process that takes seconds and then people will be more likely to do it.




UPDATE: Thank you for your e-mail received on 28th June 2012 regarding the fly-tip. Your request has been logged under Job Ref No. ****** and a crew will be deployed within the next 24 hours to clear the fly-tip. I can also confirm that the next scheduled refuse collection for Langham Close N15 will be carried out on tomorrow Friday 29th June 2012 and every week thereafter.


Let's hope that the *crew* contains an officer to engage with the residents about use of the bins - surely an enclosed space like this could have large container style bins behind a fence (with a lockable gate?) to discourage fly tippers and casual litterers.

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